Key responsibilities include:
- Responding to member enquiries regarding public, in-house and custom developed programs
- Contribute to the design of rolling 12 month programs and activities
- Establishing valuable partnerships with premier learning and development providers to ensure course offerings are second to none
- Crafting and managing a comprehensive calendar of professional development courses tailored to the evolving needs of the sector
- Developing quality relationships with facilitators and expert speakers
- Overseeing all logistical aspects of course delivery, including venue selection, registration processes, and the distribution of course materials, ensuring a flawless learning experience
- Playing a key role in the ideation and execution of cutting-edge learning and development initiatives that push the boundaries of excellence
- Evaluating program and facilitator quality and reporting on metrics
- Contribute to quality and innovation across the organisation
- Leading the charge in enhancing systems and processes, from the CRM to the LMS to elevate operational efficiency and impact
- Providing comprehensive support to the broader team in the delivery of various events
- A proven track record of managing significant programs, demonstrating exceptional time and financial management, along with the initiative and judgment to lead effectively
- Previous experience working within a government entity, or a membership-based organisation would be highly advantageous
- Tertiary qualifications in HR, learning and development, psychology, or an equivalent combination of experience and education
- Exceptional interpersonal skills and an ability to work seamlessly with a diverse range of stakeholders, both internally and externally
- Hands-on experience in administering and coordinating both online and in-person events from start to finish, ensuring every detail is accounted for and every event is a success
- Sound abilities using CRM systems, learning management software, and the MS Office Suite
- An ability to report and analyse data efficiently is essential
- Exceptional communication and stakeholder engagement skills
If this sounds like the role for you, please “Apply now” and send through your resume and a cover letter to Leon Cutler, or for a confidential discussion please call 03 9535 9500.