Customer Service Team Member
- Eastern Suburbs location
- Close knit team
- Start ASAP, possibly long term
About the business
Our client in the wholesale & manufacturing sector is seeking a motivated and collaborative individual to provide support to their clients in their customer service team. The ideal individual will have great administrative skills/phone manner, and have the ability to "hit the ground running". This role is to commence asap on a temporary to possible permanent assignment.
About the role
- Answer queries and respond to requests to their commercial & residential clients
- Address any customer issues as required
- Follow up on invoices, orders and delivery issues
- Manage and update all office documentation
- Actioning emailed and online orders from well-established clients
- Administrative duties including creation/collation of documents, filing, scanning and other ad-hoc duties
- A flexible approach to your work being a true team player
To be considered for the role, you will need to have:
- Previous experience in customer service/sales administration
- Experience with Micronet system ideal
- Excellent attention to detail
- Proficient in using MSO, particularly Excel
- Excellent written and communication skills
- Strong organisational and administrative skills, including an ability to prioritise workloads and meet deadlines
If you thrive in a busy professional environment & you meet the criteria listed above, please apply online with a cover note. If you would like to have a confidential discussion, please contact Leon Cutler or Steven Meates at Becks Wiggins Stokes on 9535 9500.