Customer Service Team Member

Location Eastern Suburbs Melbourne, Victoria
Salary Negotiable
Job type Temporary
Discipline Administration Support Recruitment
Reference BBBH7834_1619421360

Customer Service Team Member

  • Eastern Suburbs location
  • Close knit team
  • Start ASAP, possibly long term

About the business

Our client in the wholesale & manufacturing sector is seeking a motivated and collaborative individual to provide support to their clients in their customer service team. The ideal individual will have great administrative skills/phone manner, and have the ability to "hit the ground running". This role is to commence asap on a temporary to possible permanent assignment.

About the role

  • Answer queries and respond to requests to their commercial & residential clients
  • Address any customer issues as required
  • Follow up on invoices, orders and delivery issues
  • Manage and update all office documentation
  • Actioning emailed and online orders from well-established clients
  • Administrative duties including creation/collation of documents, filing, scanning and other ad-hoc duties
  • A flexible approach to your work being a true team player

To be considered for the role, you will need to have:

  • Previous experience in customer service/sales administration
  • Experience with Micronet system ideal
  • Excellent attention to detail
  • Proficient in using MSO, particularly Excel
  • Excellent written and communication skills
  • Strong organisational and administrative skills, including an ability to prioritise workloads and meet deadlines

If you thrive in a busy professional environment & you meet the criteria listed above, please apply online with a cover note. If you would like to have a confidential discussion, please contact Leon Cutler or Steven Meates at Becks Wiggins Stokes on 9535 9500.