Credit Officer / Customer Service

Sector: Accounting & Finance
Job type: Temporary
Contact name: Adele Zanati

Contact email: adelez@bwsrecruitment.com.au
Job ref: 9075011
Published: 25 days ago
Startdate: ASAP
Immediate start with a view to permanency on offer! for a hardworking, self-driven Credit Officer / Customer Service guru. This busy role will see you working as part of a fantastic Credit Team for a high-profile multi-national organisation.  

As the first point of contact for all inbound calls and emails, you will play a key role in supporting the wider Credit team through various critical administrative and reporting tasks. This is a fast-paced, team-oriented position that requires excellent communication skills, problem-solving abilities, and a customer-first approach.

Reporting to the team leader, your role will include, but will not be limited to:
  • Shared responsibility with the team for handling high volume inbound phone calls, and emails
  • Making limited stop credit decisions, escalating complex issues to Credit Officers or the Credit Services Team Leader
  • Deliver multiple, complex administrative and reporting functions that are critical to supporting the collections effort.
To be considered for the role, you will need to have:
  • Up to 2 years’ experience in a Credit and or Customer Service type role
  • Experience with SAP or a similar ERP system ideally sought
  • Enjoy answering high-volume calls
  • Customer-first approach, and resilience
  • Team player with a positive attitude
  • Excellent written and verbal communication abilities
  • A high work ethic and a willingness to go above and beyond
  • Tertiary qualification preferred but not essential
In return for your hard work and commitment to the role, you will be rewarded with a fun working environment, free onsite parking, an onsite cafeteria, and the opportunity to develop in your career while working for a well-known and established brand.

If you are interested in this role, please APPLY NOW, and send through your resume and a cover letter outlining your experience. Or for further information contact Adele Zanati on 0420 899 166