Account Manager

Location Melbourne
Discipline Administration Support Recruitment
Reference 582879
  • A great opportunity for you to grow your career
  • Permanent opportunity, remote & office based
  • Dynamic leader committed to developing the team
Come and work for a highly respected organisation located in the Richmond area who specialise in freight management where you can put your strong customer service & multitasking skills to the test. Reporting to the Director, you will be responsible for providing high quality customer service and sales support to clients and internal sales staff, You will be providing information, advice, quotations, bookings, reporting, sales activity and other assistance on a wide range of freight management issues and needs.

Key responsibilities:
  • Responding to client enquiries and liaise with suppliers regarding quotations, price confirmations, bookings, freight tracking, monitoring and service related and other relevant issues as required
  • Ensuring all pickups and client queries are logged with detailed notes
  • Tracking and monitoring freight, corresponding with suppliers and advising clients with relevant updates
  • Providing a high level of quality customer service
  • Establishing, developing and maintain where necessary client and supplier files
  • Providing administrative support services as required
  • Ensuring that all work undertaken by the position is carried out in a healthy and safe manner and that any unsafe aspects of the workplace are immediately rectified and/or reported to your supervisor
  • Supporting continuous improvement through business excellence and embrace company values
Skills and core requirements:
  • Extensive experience in customer service and administration
  • Experience within the transport/logistics industry or in a role where you have been communicating with transport companies
  • Experience in deriving basic inquiry information from computer systems
  • Attention to detail and strong work ethic
  • Well-developed communication skills (both verbal and written)
  • A demonstrated intermediate level of skills using the Microsoft Office suite of computer programs
What’s in it for you:
In return you will enjoy working for an innovative and progressive organisation who reward hard work and offer work from home flexibility. If this sounds like the role for you, please click APPLY NOW and send through your resume and cover letter outlining relevant experience. Or you would like some further information please call Leon Cutler on 9535 9500.