Accommodation Services Manager

Location Nunawading, Victoria
Salary Negotiable
Job type Full Time
Discipline Healthcare & Community Recruitment
Reference BBBH7847_1620815365

An exciting opportunity is on offer for an experienced Accommodation Services Manager to join a leader in the disability services sector who prides themselves on being a values-based company who promotes a trustworthy, caring, respectful and supportive service. Reporting to the General Manager - Community you will primarily be responsible for ensuring the effective and efficient delivery of high quality Accommodation Services.

About the role:

  • Responsible for the overall day to day operations of the accommodation services including assisting with the preparation of the annual budget and monitoring expenditure
  • Ensuring that the accommodation services are adequately suitable to the needs of the residents
  • Coordinating regular operational and functional audits and reporting
  • Developing strong professional relationships across all levels of the business
  • Undertaking recruitment and induction of new staff including conducting performance reviews
  • Proactively manage participant transitions to minimise vacancies
  • Providing a quality onboarding process and experience that promotes a smooth transition and adjustment for new and existing residents and their families
  • Preparing and maintaining current and accurate Rosters of Care, and ensure these are reflected in staff rosters and invoicing
  • Monitoring household budgets and expenditure in accordance with requirements and resident agreement
  • Coordinating and facilitating meetings with supervisors and teams, and with residents and/or families as required
  • Coordinating completion of required reports and other documentation relevant to the provision of Accommodation Services
  • Staff supervision, support and management

Ideal background sought:

  • Relevant qualifications preferable related in the disability sector
  • Previous experience managing multiple supported Independent living homes
  • Experience with NDIS, knowledge of OHS and a strong focus on Quality
  • Leaderships and management experience
  • An ability to prioritise and meet multiple competing priorities.
  • Strong analytical and problem-solving skills
  • Excellent written and verbal communication skills
  • Experience with dealing with a broad range of government sectors
  • Sound experience with the Microsoft Office Suite and Client Information Management Systems

The successful applicant will bring a demonstrated focus on quality and safety and a commitment to high standards of support to residents and their families. You will also be well-versed in NDIS billing and have proven people management skills. In return you will enjoy working for an organisation with the highest integrity and will be well supported by a passionate and engaged Team. This is an opportunity to make a real difference to the lives of people living with a disability and to add value to this iconic organisation.

If you are interested in this exciting opportunity, please APPLY NOW and send through your resume together with a cover letter outlining your experience to date. Or for a confidential discussion please Belinda Wiggins on 9535 9500.