- Opportunity to join a leading provider of high-quality aged care
- Autonomous position within a highly supportive team
- Hybrid working
About the organisation:
A large and diverse NFP organisation with over 2,600 people working at over 50 locations throughout Victoria or based in the community, working in people’s homes or from home.
Why You’ll want to work here:
- Fantastic and positive team with supportive leadership
- Opportunity to showcase your skills and grow professionally
- Purposeful and meaningful work; make a difference in the lives of others!
- Conduct initial assessments to determine client eligibility and primary needs
- Undertake comprehensive assessments and create care plans
- Provide information and advice to clients about self management and coordination of their care plans
- Provide information and advice to clients about available service options
- Develop individual budgets within the available funding to meet their needs and goals
- Accurate updating of the client management system and meet payroll, finance and other deadlines
- Undertake mandatory reviews as identified in the Care Plan
- Effectively manage complex issues that involve competing demands or principles
- Tertiary qualification in Health or a related field and evidence of relevant case management experience
- Experience in assessments and developing care plans
- Experience in setting and management of consumer budgets
- Great communication skills with the ability to communicate effectively and compassionately with people from diverse backgrounds
- Problem solving ability and a solutions focused approach
- An understanding of Aged Care Reforms and a passion for the industry
- Familiarity with community aged care services and referral pathways
- Exceptional customer service skills
- Ability to work autonomously; sound time management skills and the ability to handle multiple priorities simultaneously
- Preparedness to travel to regional Victoria and Northern NSW as required
- Understanding of the Commonwealth and Victorian Carer Recognition Acts
- Understanding of the service and quality standards applicable to relevant programs, including State and Commonwealth frameworks (e.g. State Carers Program, Commonwealth Home Support Programme, NDIS etc.)
- Understanding of Consumer Directed Care principles and applications
- Experience working with people from diverse backgrounds and complex needs