Internal Sales Support

Location Victoria, Melbourne, Eastern Suburbs
Discipline Sales
Reference 882651
Our client is seeking an internal sales consultant with excellent relationship building skills and the ability to understand and sell technical products.

In this role you will be liaising with customers, sales representatives, and warehouse staff to ensure customers’ quotes and orders are processed correctly and efficiently.

With a tight knit team, the ability to work from home 2 days after the first month and onsite parking this is an opportunity not to be missed.  

Key responsibilities and duties:
  • Answering calls from wholesale customers relating to both technology and lighting.
  • Preparing lighting quotes and updating the lighting CRM with project details. 
  • Managing sales and back orders.
  • Responding to customer queries, including product knowledge enquiries, progress of orders, detailing stock availability, shipping and complaints. 
  • Responding to end user enquiries and advising location of nearest distributor/retailer to purchase products.
  • Processing customer orders as they are received.
  • Supporting Product Managers and Sales Manager with product lists and pricelist. 
  • Managing customer returns and issuing Return Authority numbers. 
To succeed in this role, you will need:
  • Strong written and verbal communication, and organisation skills.
  • Demonstrated sales experience and the ability to influence outcomes.
  • Strong relationship building skills and the ability to work with technical information.
  • Data entry experience with accuracy.
  • Intermediate Microsoft program knowledge (Word, Excel, Outlook etc).
  • Ability to multitask, prioritise and manage time effectively.
  • Ability to retain and recall important information.
  • Capacity to work independently and proactive. 
If you are interested in this exciting opportunity, please APPLY NOW by submitting your resume and a cover letter outlining your relevant experience. For a confidential discussion, please contact Kate Prendergast at BWS Recruitment on (03) 9535 9500.