Our client, Bordo International, is a 100% Australian family-owned business and a trusted supplier of industrial cutting tools and power tool accessories across Australia and internationally. While known for its high-quality product range, Bordo is first and foremost a customer-centric organisation, recognised throughout the industry for being easy to deal with and for building strong, long-term relationships based on trust and collaboration.
Due to continued growth, Bordo International is seeking a Customer Service Representative who is proactive, detail-oriented, and passionate about delivering exceptional service. This role is ideal for someone who enjoys working in a fast-paced, customer-focused environment and building strong relationships with both customers and internal teams.
The Opportunity
Reporting to the Customer Service Manager, you will play a key role in supporting customers and the Sales Team while ensuring orders and enquiries are managed accurately and efficiently.
- Manage customer enquiries in a professional and timely manner
- Receive, process, and enter customer orders accurately
- Prepare and coordinate customer quotations
- Liaise with Sales Representatives, Dispatch, and internal teams to support customer requirements
- Maintain accurate customer records and account information
- Build and maintain strong, long-term relationships with key customers
About You
You are an experienced Customer Service professional with a strong focus on accuracy, communication, and relationship building. You thrive in a busy environment, enjoy working as part of a collaborative team, and take pride in delivering a high standard of service. Your ability to manage multiple tasks and communicate confidently with customers will see you succeed in this role.
What’s on Offer
Located in Knoxfield, with free parking available, this opportunity is a full-time permanent role offering a competitive salary.
If you have exceptional customer service skills and are looking for a new and exciting challenge, please make an application by clicking the 'Apply' tab below to submit your resume in Word format. To confidentially discuss this role further, please feel free to call Debbie Ewington (0427 344 206) from Becks Wiggins Stokes.